Hi guys! I sent this note to the email on file for your order, on Wednesday, July 1st at 12:00 PM CST. If you ordered after that, please see below! ~Ava




MY BAGS FINALLY CAME ON 6.27.20!

This is definitely not a normal time for my business as it continues to grow, but we are working very hard to get your orders out! 

As promised my bags did arrive the week of 6.22, but at the end of the week on Saturday! Since then, we have been working day and night (literally my parents have barely slept) to get orders out by the hundreds! As most of you know, I received over 1100 orders on June 5th and 6th and we are working to get those out this week! Please note that there will be a one day delay for shipping because of the July 4th Holiday. If you are ok waiting for your order that's awesome, but if not and you would like a refund, please just let me know at ava@avaspetpalace.com.

Thank you guys so much again for your support and patience.

 

xoxo Ava

Hi guys! I sent this note to the email on file for your order, on Saturday, June 13th around 3:00 PM CST. If you ordered after that, please see below! ~Ava




You guys are awesome!!!

I wanted to thank everyone so much for all of the support of my business this week! It has been unbelievable! And a special thank you to those of you who have been ordering from me for years! I've received so many cute pics of your pups and kitties and have really enjoyed seeing them all! If you signed up for my newsletter you might see them in the next one!

 

I also wanted to update everyone on your orders. I am set to receive my bags the week of June 22nd! I buy them from Wisconsin, so they should be here in one day after they ship! As soon as they arrive, we will start to ship orders priority mail and they should arrive in 1-3 days depending on where you live. International orders will take a few more days to arrive. If you can't wait and would like a refund, I totally understand. Just reply to this email. I just want everyone to be happy!


If you ordered only the Salmon Snacks, I reordered some of my current bags and labels, because I knew I could get those quickly, and will start to send those next week! If you're on the Salmon Snacks waitlist, I plan to open sales back up once all of these orders are out! We have a LOT of salmon to hand-cut!

When your treats ship, you will receive a shipping confirmation with a tracking number sent to your email!

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Ava's Pet Palace, LLC holds a Feed Distribution and Manufacturing license in the state of IL.

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